“I'm really down”: gamer ordered a PlayStation 5 Pro online and received a detergent bag; community gave him support and advice

A PlayStation fan shared a story no gamer would want to experience.

“I'm really down”: gamer ordered a PlayStation 5 Pro online and received a detergent bag; community gave him support and advice

A PlayStation fan shared a story no gamer would want to experience.

Online shopping is part of everyday life, offering a convenient way to get what we want without leaving home. However, things don't always go as planned. A perfect example is the story of a PlayStation fan who was thrilled to unbox his $699.99 USD PlayStation 5 Pro.

The gamer purchased the console online through a well-known and reliable platform. Despite this, he ended up disappointed. When he received and opened his package, the shiny console he was eagerly anticipating was nowhere to be found.

Instead, he was met with a bag of powdered soap. Frustrated, he shared his story on Reddit to vent and seek advice. The community offered support, provided tips, and even cracked a few jokes to lighten the mood.

Gamer receives a bag of soap instead of his PS5 Pro

Reddit user Slight_Coat1945 shared how he ordered a PlayStation 5 Pro on Amazon a few days ago, patiently waiting with excitement to unbox Sony's latest console. However, things went awry. His package arrived later than expected, and when it did, it wasn't what he hoped for.

“Hello, I'm very excited and down at the same time. I ordered a PS5 Pro on Amazon, and it should come today. The emphasis is on 'should' because I had to write for half the day to Amazon support because the supplier simply drove past me and first made strange rounds on the shipment tracking through the whole district, as well as stops in a Net parking lot.”

The gamer added that, after his complaints, the package eventually arrived. However, he noticed something unusual: it was sealed with clear tape and showed signs of tampering. As a precaution, he took photos and contacted Amazon support again.

The company instructed him to open the package and document the process. That’s when the major letdown occurred. Instead of his PlayStation 5 Pro, he found a bag of Ariel detergent.

“The support team told me I should open the package, which I did. And there it was — the Playstation Ariel Detergent Edition.”

He shared his experience to warn others about being cautious when receiving their packages. The community responded with various tips and some humor to lighten the mood.

PlayStation fan got an unpleasant surprise
PlayStation fan got an unpleasant surprise

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Community sympathizes and shares advice

Players who read the story sympathized with the situation, as it's always disheartening to receive the wrong product. This case was especially frustrating since the package had been clearly tampered with, leaving the whereabouts of Slight_Coat1945’s console unknown.

The community advised always recording the package delivery process and rejecting shipments that appear tampered with. They also noted that some third-party sellers on Amazon can engage in such practices, warning buyers about the risks of online shopping. Others suggested he request a refund and purchase the console elsewhere.

Others made jokes about it to lift the spirits of all the players who regretted this story. “Meanwhile, I can’t do laundry because Amazon sent me a PS5,” joked one user.

“What games are you going to play first? I recommend Power Wash Simulator,” said another.

“Is it the detergent's digital-only edition?” commented a PlayStation fan.

What do you think about this story? Have you ever had a similar gaming-related experience? Share in the comments!

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